786ber Privacy Policy
This policy gives a full account of how 786ber is committed to collecting, using, and protecting your personal information.
786ber ("we", "our", or "platform") places the highest importance on the privacy of users in Bangladesh. This Privacy Policy ("Policy") tells you what information we collect, how we use it, and what steps we take to protect your data. By using the 786ber website or application, you are considered to have agreed to the terms of this Policy. Please read this document carefully.
Table of Contents
Types of Information Collected
786ber may collect the following types of information during your registration, use of the platform, and transactions:
1.1 Personally Identifiable Information
- Full name and date of birth
- Email address and mobile number
- National ID number (for verification purposes where applicable)
- Bank account or mobile banking number (bKash, Nagad, Rocket, Upay)
- Address and postal code
1.2 Technical Information
- IP address and device identifiers
- Browser type and version
- Operating system
- Referral URL and browsing session data
- Login time, logout time, and session duration
1.3 Financial Transaction Information
- Deposit and withdrawal history
- Bet amounts and outcomes
- Bonus usage details
- Account balance changes
Purpose of Data Collection
786ber uses collected information only for the legitimate purposes described below:
Data Storage and Retention
786ber retains your information only for as long as necessary to fulfill the relevant purposes. The general guidelines are as follows:
- Active account data: Retained until the account is closed.
- Financial transaction records: Retained for a minimum of five (5) years after account closure due to legal obligations.
- Inactive accounts: Data for accounts inactive for more than 24 months is reviewed and processed in accordance with applicable regulations.
- Support chat and email logs: Retained for a minimum of one (1) year after the issue is resolved.
- If consent for marketing communications is withdrawn, that type of communication is stopped immediately.
Once the data retention period ends, we securely delete or anonymize the information so that no individual can be identified from it.
Sharing Information with Third Parties
786ber never sells or rents your personal information. However, information may be shared in the limited circumstances below:
4.1 Permitted Circumstances
- Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and bank transfer services.
- Game Providers: Shared with Pragmatic Play, Evolution Gaming, Spribe, JILI, and other approved providers to validate gameplay.
- Technology Partners: For secure hosting and cybersecurity services — these partners are bound by strict confidentiality agreements.
- Legal Obligations: When required to provide information by court order or direction of a lawful authority.
4.2 Circumstances Not Permitted
- Selling information to advertisers or marketing agencies
- Transferring personal information to unrelated third parties
- Using information for any new purpose without your consent
Cookies and Tracking Technologies
The 786ber website and application use cookies and similar technologies. The different types of cookies are described below:
5.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, store security tokens, and remember language preferences. These cookies cannot be disabled, as they are required for the website to function properly.
5.2 Performance and Analytics Cookies
Used to understand how often pages on the site are visited and which sections users spend the most time on. This information is collected as anonymous statistics and no individual is personally identified.
5.3 Cookie Controls
You can disable non-essential cookies from your browser settings. Please note that disabling essential cookies will prevent some important features of the website from working properly.
Data Security Measures
786ber applies industry-standard technical and organizational measures to ensure the security of your information. Our core security framework is described below:
SSL Encryption
All data transferred between your browser and our servers is protected with 256-bit SSL/TLS encryption.
Firewall and IDS
The server infrastructure is continuously monitored by advanced firewalls and an Intrusion Detection System (IDS).
Two-Factor Authentication
A two-factor authentication (2FA) option is available for account access, which prevents unauthorized entry.
Regular Backups
Encrypted backups are taken at regular intervals to ensure data protection and continuity.
User Rights
As a 786ber user, you have the following rights regarding your own information:
- Right to Access: You may request a copy of the information we hold about you.
- Right to Rectification: You have the right to request correction of your information if it is incomplete or inaccurate.
- Right to Erasure: In certain circumstances you may request that your information be deleted, however some data may need to be retained for a set period due to legal obligations.
- Right to Restrict Processing: You may request that processing of your information be limited by stating specific reasons.
- Right to Object: You may object to your information being used for a specific purpose (such as marketing).
- Withdrawal of Consent: You may withdraw consent you previously gave at any time — withdrawing consent does not make processing carried out before the withdrawal unlawful.
Children's Privacy
786ber is an adults-only platform. The minimum age to use this platform is 21. Registration or use by anyone under the age of 21 is strictly prohibited.
If we discover that an underage person has created an account, we will immediately close that account and permanently delete all associated information.
If you become aware that an underage person is using this platform, please notify us immediately at [email protected]. To learn more about responsible gaming, visit our Responsible Gaming page.
Payment Information Security
786ber handles financial transaction information with the highest level of security. The following points are especially worth noting:
- We never collect or store your bKash, Nagad, Rocket, or Upay PIN or password.
- Full bank card numbers or CVV codes are not stored on our servers.
- The minimum deposit is ৳500 and the minimum withdrawal is ৳800 — the same rules apply across all payment methods.
- Withdrawal requests are generally processed within 5-30 minutes.
- If a suspicious transaction is detected, it may be placed on hold until verified for security purposes.
- To comply with Anti-Money Laundering (AML) regulations, identity verification may be mandatory for transactions above a certain amount.
Policy Changes
786ber reserves the right to amend this Privacy Policy as needed. Updates to the policy may occur due to changes in technology, law, or our services.
If there are significant changes to the policy, we will notify you in the following ways:
- The "Last Updated" date on this page will be changed.
- A notification may be sent by email to registered users.
- A notice may be shown when logging in to the platform.
If you continue to use the platform after the updated policy is published, you will be considered to have agreed to the new policy. If you object to the changes, you may close your account.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Live Chat
Live chat support in Bengali is available 24/7. This is the fastest way to get a response.
[email protected] — email us for detailed requests and formal matters.
To learn more about our website and services, visit our About Us, Terms and Conditions, and FAQ pages.